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IDR is seeking a Cisco Voice SME to join one of our top clients for an opportunity in Dayton, OH. This role focuses on providing specialized technical support in voice communication systems within a dynamic network environment. The organization operates within the telecommunications and IT services industry, committed to innovative communication solutions.
Position Overview for the Cisco Voice SME:
- Provide expert level support and configuration for Cisco Unified Communications Manager (CUCM), including voice and video.
- Troubleshoot and resolve issues related to SIP Trunks, Call Plans, Cisco CUBE, and Cisco Expressway systems.
- Configure and manage network elements pertinent to unified communications infrastructure.
- Collaborate with cross-disciplinary teams to ensure seamless voice and video communication services.
- Maintain security clearances and adhere to security protocols in all network activities.
Requirements for the Cisco Voice SME:
- 6+ years of experience with Cisco Unified Communications Manager (CUCM), including Voice or Video
- 5+ years of experience with Network Engineering
- Experience with configuring and troubleshooting SIP Trunks
- Experience with configuring and managing Call Plans
- TS/SCI clearance
IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.
To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.
Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.
If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com