Cisco Voice SME
Job ID: 470112 Posted 2 weeks ago
Dayton, Ohio
Direct Hire
Network Engineering
Job Details
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IDR is seeking a Cisco Voice SME to join one of our top clients for an opportunity in Dayton, OH. This role focuses on providing specialized technical support in voice communication systems within a dynamic network environment. The organization operates within the telecommunications and IT services industry, committed to innovative communication solutions.
Position Overview for the Cisco Voice SME:
- Provide expert level support and configuration for Cisco Unified Communications Manager (CUCM), including voice and video.
- Troubleshoot and resolve issues related to SIP Trunks, Call Plans, Cisco CUBE, and Cisco Expressway systems.
- Configure and manage network elements pertinent to unified communications infrastructure.
- Collaborate with cross-disciplinary teams to ensure seamless voice and video communication services.
- Maintain security clearances and adhere to security protocols in all network activities.
Requirements for the Cisco Voice SME:
- 6+ years of experience with Cisco Unified Communications Manager (CUCM), including Voice or Video
- 5+ years of experience with Network Engineering
- Experience with configuring and troubleshooting SIP Trunks
- Experience with configuring and managing Call Plans
- TS/SCI clearance
IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.
To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.
Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.
If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com
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Why Us?
IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.
About Us
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.