Patient Service Representative (Santa Monica, CA)

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IDR is seeking a Patient Service Representative (Santa Monica, CA) to join one of our top clients in Santa Monica, CA. This role is perfect for individuals with a clinical background who are eager to transition into administrative work. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Patient Service Representative (Santa Monica, CA):

Serve as the primary contact for patient interactions, both in person and over the phone. Assist with patient check-ins and check-outs, including collecting co-payments and providing receipts. Verify and update patient demographics and insurance details using CS-Link/Epic. Schedule appointments, manage patient registration, and process referrals and authorizations. Maintain communication with patients and providers, addressing concerns and explaining policies.

Required Skills for Patient Service Representative (Santa Monica, CA):

Experience with medical insurance processes, including referrals and benefit plans. At least two years of recent experience in an outpatient clinic or medical office setting. Proficiency in reading, understanding, and responding to detailed instructions. Ability to type 35-40 words per minute.

What's in it for you?

Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

LI- ONSITE

IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.

To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.

Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.

If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com

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