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IDR is seeking a Benefits Specialist to join one of our top clients in Fountain Valley, CA. This role is pivotal during the busy Open Enrollment period, where you will be the first point of contact for employees seeking guidance on their benefits. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Benefits Specialist:
• Serve as the primary contact for employees with benefits-related inquiries during Open Enrollment (October 27 – November 15).
• Manage a high volume of calls, providing clear and accurate information on health, dental, vision, life insurance, disability, retirement, and other benefits.
• Assist employees in understanding their benefit options, enrollment procedures, and eligibility requirements.
• Document all interactions in the call tracking system and continue to support inquiries post-Open Enrollment.
• Deliver exceptional customer service with patience, empathy, and professionalism.
Required Skills for Benefits Specialist:
• Minimum of 3 years of experience in employee benefits, benefits administration, or a related HR role.
• Strong knowledge of health & welfare benefits, retirement plans, and open enrollment processes.
• Exceptional communication skills with the ability to explain benefits clearly.
• Proficiency with call tracking systems and standard HR/benefits software.
• Ability to efficiently manage high call volumes while maintaining quality service.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
Compensation Details: $38-41/hr W2
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IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.
To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.
Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.
If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com