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IDR is seeking a Technical Support Engineer to join one of our top Tech clients in San Diego, CA. This role offers an exciting opportunity to get your foot in the door with one of the largets digital technology organizations! If you're looking to get your foot in the door with one of the most innovative industry leaders…Apply today!
Position Overview/Responsibilities for the Technical Support Engineer:
The Technical Support Engineer will be responsible for managing and resolving challenging issues for client partners & customers. This includes developing subject matter expertise within the customer support department and mentoring junior team members in the various technologies. The successful candidate will be able to quickly gain an understanding of the ServiceNow platform. This is a customer-facing role in a very collaborative environment and therefore it requires strong interpersonal skills. We are looking for an experienced engineer with a passion for excellence.
- 3+ years’ Experience supporting external customers with troubleshooting difficult technical issues
- 3+ years' Experience writing &debugging Object Oriented code in Java & JavaScript
- Experience working with dynamic HTML components: AJAX, JavaScript, AngularJS, CSS, XML, HTML, XHTML
- Experience with relational databases (e.g. MySQL, Oracle)
- Experience administering: Linux, Unix OR Microsoft Server
- Must have experience within ServiceNow Platforms
- Experience supporting any bi-directional automated integrations between two systems
Why IDR?
- 20+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.
To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.
Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.
If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com