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IDR is seeking a Change Manager to join one of our top clients in Hartford, CT or Malvern, PA. This role is pivotal in ensuring seamless transitions and minimizing disruptions within our client’s IT environments. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Change Manager:
- Oversee and validate change requests, ensuring they are complete, accurate, and assessed for risk and business impact.
- Enforce change management policies and procedures, ensuring consistent execution across all change types.
- Collaborate with internal teams to understand operational needs and confirm readiness for change implementation.
- Prepare, facilitate, and follow up on Change Advisory Board (CAB) meetings.
- Participate in rotational on-call coverage for emergency changes and planned maintenance windows.
Required Skills for Change Manager:
- 5-10 years of experience in Change Management processes and operations.
- Strong working knowledge of the ITIL framework.
- Proven track record in driving process and operational excellence through structured change control.
- Experience in enforcing governance to maintain stability across IT environments while minimizing disruption.
- Proficiency with enterprise ITSM platforms such as ServiceNow or myTechExpress.
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry-leading organization
- Close-knit and team-oriented culture
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row
IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.
To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.
Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.
If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-in.com