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Help Desk Support Specialist
IDR’s largest client is seeking a Help Desk Support Specialist to join their team!
Responsibilities of the Help Desk Support Specialist:
- Deliver desk-side and remote assistance to users.
- Configure, implement, and maintain workstations in Windows 08–12 and Office 365 environments.
- Support and troubleshoot issues related to LAN, VPN, Active Directory, Microsoft SharePoint, and VOIP systems.
- Install and manage enterprise-level Microsoft applications.
Requirements of the Help Desk Support Specialist:
- A minimum of 3 years of experience supporting Windows 10, Office 365, and Adobe Professional.
- Proficiency in desktop imaging processes.
- Skilled in printer troubleshooting and print server management.
- Competence in utilizing Active Directory.
- Hands-on experience with SharePoint support.
What’s In It for You?
- Join a flexible, friendly, laid back work environment
- Enjoy extremely competitive compensation and benefits package
- Enjoy true work/life balance
- Join an extremely secure organization
- Advance your career by joining an organization that believes in promoting from within
Why IDR?
- 20+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row
Pay Details: $24.75/hr
IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.
To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.
Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.
If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-in.com