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IDR is seeking a Application Support Engineer to join one of our top clients remotely. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview for the Application Support Engineer:
We are seeking an experienced Cloud Application Support Engineer to support and optimize our AWS-based SaaS application stack. The ideal candidate will have a strong background in enterprise application maintenance, incident response, automation, and compliance in serverless cloud environments. You will play a critical role in ensuring high application availability, rapid resolution of issues, and adherence to industry standards.
Required Top Skills for the Application Support Engineer:
- 3+ years experience supporting AWS and SaaS based application in serverless environments (AWS RDS Postgres, Node.js, Angular)
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Proficiency with ITSM platforms and a strong incident management background. (ServiceNow, Remedy, Jira Service Desk, etc)
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Hands on experience with Automation tools for patching, monitoring, remediation and report generation.
- ITIL Foundation Certification (or higher)
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
Why IDR?
- 20+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row
#LI-Hybrid
IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.
To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.
Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.
If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-in.com