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CX Field Agent

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IDR is seeking a dynamic and dedicated CX Field Agent to join one of our top clients. This role is perfect for a professional with a strong background in MEP systems, automation, and controls, who is ready to travel and work on exciting projects across various locations. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the CX Field Agent:

– Collaborate with the design and construction team to ensure optimal efficiency of installed equipment and systems
– Review equipment submittals and shop drawings for compliance with design intent, client's requirements, and functional testing requirements
– Conduct site visits to execute inspections using pre-functional checklists, functional performance tests, and the training matrix for a given project
– Prepare accurate and timely progress reports to communicate commissioning progress and issues with the project team
– Participate in client meetings to review project status and maintain equipment logs and master deficiency lists for projects

Required Skills for CX Field Agent:

– Minimum of five years of experience with MEP systems, automation, and controls OR Bachelor's degree in Engineering (Mechanical or Electrical) with two years of applicable experience
– Thorough knowledge of HVAC engineering theories and methodologies
– Proficiency in Microsoft Office Suite (i.e., Word, Excel, PowerPoint, and Outlook)
– Excellent written and verbal communication skills
– Detail-oriented with strong organizational skills

What’s in it for you?

– Competitive compensation package
– Full Benefits; Medical, Vision, Dental, and more!
– Opportunity to get in with an industry leading organization
– Close-knit and team-oriented culture

Why IDR?

– 25+ Years of Proven Industry Experience in 4 major markets
– Employee Stock Ownership Program
– Medical, Dental, Vision, and Life Insurance
– ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

 

IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.

To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.

Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.

If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-in.com

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