Technician 3

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IDR is seeking a dedicated and experienced Technician 3 to join one of our top clients in Nashville, TN, Houston TX, or New York City, NY. This role is perfect for a quality control technician with in-depth industry knowledge and a strong commitment to providing an outstanding customer experience. If you are a self-starter with excellent organizational and communication skills, and you're looking for an opportunity to join a large, growing organization with a team-oriented culture, we encourage you to apply today!
Position Overview/Responsibilities for the Technician:

• Lead on-site activities by directing, auditing, and supporting technicians and subcontractors.
• Train less experienced technicians, subcontractors, and client teams on installation best practices.
• Perform scheduled installation and service work at customer sites.
• Communicate regularly with internal teams (PMO, Resource Center, Service Center) and handle client escalations.
• Manage administrative tasks, maintain tools/vehicle, and support new project bids with job walks and estimates

Required Skills for Technician: 

• Proficiency and knowledge in multiple key accounts
• Ability to operate network certifiers
• Proficient in eight of ten areas of focus: Voice, Data, Fire Alarm, Fiber, Burg Alarm, CCTV, Access Control, Digital Signage, Access Points, Networking
• Must have completed some or all certification for: BICSI Installer 2 Copper and BICSI Installer 2 Fiber certification, Bogen, HID Global, Camtek, Panduit, Bosch, CommScope, Axis

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.

To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.

Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.

If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-in.com

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