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IDR is seeking a dedicated and skilled Workstation Technician to join one of our top clients in Red Wing, MN This role is perfect for individuals who have a knack for customer service and a deep understanding of computer-related terminology. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, we encourage you to apply today!
Position Overview/Responsibilities for the Workstation Technician:
– Provide exceptional customer service in a technical support role
– Utilize ticket tracking software and related tools for documentation of operations
– Exhibit flexibility with workloads to accommodate special projects or requests and high priority orders
– Understand and match customer requests with appropriate IT solutions (hardware or software)
– This is a one-year contract position
Required Skills for Workstation Technician:
– Two (2) years of customer service experience
– Good organizational skills and written and oral communication skills
– Understanding of computer-related terminology (CPU, Internet, Networking, Client/Server, LAN/WAN, etc.)
– Ability to lift seventy-five pounds or more and distinguish colors
– High School Diploma
What’s in it for you?
– Competitive compensation package
– Full Benefits; Medical, Vision, Dental, and more!
– Opportunity to get in with an industry leading organization
– Close-knit and team-oriented culture
Why IDR?
– 25+ Years of Proven Industry Experience in 4 major markets
– Employee Stock Ownership Program
– Medical, Dental, Vision, and Life Insurance
– ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.
To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.
Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.
If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-in.com