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IDR is seeking a dynamic and experienced NOC Incident Manager to join one of our top clients in Littleton. This role is perfect for a seasoned professional with a strong background in telecom/wireless technology and a knack for managing high-performing teams. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!
Position Overview/Responsibilities for the NOC Incident Manager:
– Manage the fault isolation & management engineer II
– Organize and prioritize dynamic schedules, balance team workloads
– Ensure incidents are managed quickly and efficiently to resolution
– Grasp higher-level technology issues and troubleshoot to resolution
– Supervise and develop team members
– This is a 3-month contract to hire position
Required Skills for NOC Incident Manager:
– Bachelor/Master's degree or equivalent
– Minimum of 8-10 years' of telecom/wireless experience
– Experience managing 4G/5G NOC shift environments and troubleshooting activities
– Knowledge of 5G functional components (Core, RAN, Network, Transport, PaaS and gNB configurations)
– Strong people management skills and ability to work under pressure
What’s in it for you?
– Competitive compensation package
– Full Benefits; Medical, Vision, Dental, and more!
– Opportunity to get in with an industry leading organization
– Close-knit and team-oriented culture
Why IDR?
– 25+ Years of Proven Industry Experience in 4 major markets
– Employee Stock Ownership Program
– Medical, Dental, Vision, and Life Insurance
– ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
Compensation details: $65.56/hr
IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.
To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.
Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.
If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-in.com