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IDR is seeking an IT Support Technician to join an exciting client here in Texas! If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview:
The IT Support Technician I provides technical support to faculty, staff, students, and departments, focusing on basic hardware and software maintenance. Helpdesk/Call Center roles involve answering calls, offering remote support, and performing tasks similar to the desktop support team, with equal access.
Required Skills:
- 1-3 years of professional experience providing hands on support
- Experience working with ticketing systems – ServiceNow is what they use (Salesforce, ZenDesk, or any other home grown system)
- Experience with Windows, Microsoft Office Suite (Outlook, excel, etc.)
- Bachelor’s degree with coursework in computer science, MIS, IT, or other related area OR a combination of related education and/or experience.
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
Why IDR?
- 20+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row
IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.
To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.
Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.
If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-in.com