Bilingual Engagement Specialist

To Apply for this Job Click Here

IDR is seeking a dynamic and dedicated Bilingual Engagement Specialist to join one of our top clients Remotely. This role is an excellent opportunity for individuals passionate about healthcare and patient engagement. If you are looking for an opportunity to join a large, innovative organization and work within a team-oriented culture, please apply today!

*Must live in the state of FL* 

Position Overview/Responsibilities for the Engagement Specialist:
 

• Conduct high volume of outbound calls to prospective patients and receive inbound calls from patients and providers.

• Communicate effectively the value of our client’s health program to increase enrollments.

• Conduct outreach to existing patients to schedule annual exams or re-engage as necessary.

• Adhere to procedures, workflows, and scripts to ensure HIPAA compliance and accurate communication about our client’s services.

• Utilize various software and electronic health record platforms efficiently.

Required Skills for Engagement Specialist:
 

• High School Diploma or GED required.

• English language proficiency required; bilingual (Spanish/English) 

• Proven ability to learn and retain information in a fast-paced environment.

• Demonstrated experience in sales, telemarketing, in the healthcare industry, and heavy outbound appointment setting is strongly preferred.

• Knowledge of medical terminology and previous home health and care management experience preferred.

What’s in it for you?
 

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture
   

Why IDR?
 

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.

To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.

Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.

If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-in.com

To Apply for this Job Click Here