Engineering Team Lead
Job ID: 419065 Posted 1 week ago
New York, New York
Contract
Management
$30 - $38/hr
Job Details
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IDR is seeking a dynamic and experienced Engineering Team Lead to join one of our top clients in New York. This role is perfect for a seasoned professional who thrives in a team lead capacity, focusing on IMAC (Install, Move, Add, Change) and technical support. If you are passionate about service and quality improvements, enhancing team efficiency, and are looking for an opportunity to join a large organization with a team-oriented culture, we encourage you to apply today!
Position Overview & Responsibilities for the Engineering Team Lead:
- Act as a team lead, managing a team of engineers and focusing on IMAC and technical support
- Serve as the primary onsite manager for the team of technicians
- Strategically plan and conduct internal meetings with onsite leaders
- Act as a liaison between our client's team and the onsite team
- Aid in support as needed, but primarily focus on people, process, and operations management
Required Skills for the Engineering Team Lead:
- Strong experience managing a team of tech support engineers
- Excellent communication skills and confidence
- Experience with Jira ticketing system and ServiceNow
- Ability to identify opportunities for service improvements and enhance day-to-day efficiency
- ITIL certifications are a plus!
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.
To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.
Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.
If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-in.com
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Why Us?
IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.
About Us
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.