Staff UX Researcher

3 days ago

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Sales UX Researcher

Overview:

The Staff UX Researcher will drive research that shapes experiences for the Sales Organization. Ideal candidates will be experienced embedding research into product roadmaps and applying customer-centered research techniques to product definitions and designs to drive measurable improvements. They'll use mized methods to uncover insights, influence product strategy, and improve seller workflows through AI-driven innovation.

Top Skills:

7+ years’ experience as a UX Researcher – Applying customer-centered research techniques to product definitions, designs, & roadmaps to drive measurable improvements
2+ years’ experience as a UX Researcher supporting Sales Organizations – Strong understanding of sales workflows, CRM tools, lead management, deal cycles, etc.
Expertise in qualitative and quantitative methods, including: User interviews, usability testing, information architecture, surveys, concept testing, statistical analysis, benchmarking, and data analysis
Must have a portfolio showcasing research impact, methodologies, and actionable insights

Ideal Skills:

Understanding of agentic AI and how it enhances seller efficiency.
Master's degree in Cognitive Science, Psychology, HCI, or related field (or equivalent experience)

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.

To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.

Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.

If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-in.com