Technical Solutions Analyst

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IDR is seeking a Technical Systems Analyst to join one of our top clients. This is a remote OR hybrid role out of Chicago, IL. If you are looking for technical roles with large organizations, please apply today!

Position Overview / Day to Day Responsibilities:

• Authors User Stories, Acceptance Criteria, and other Technical Requirements.
• Authors process flows and technical documentation.
• Utilizes deep technical knowledge to create engineering specifications from business requirements.
• Maintains a comprehensive understanding of application functionality and business workflows in assigned product family.
• Works with the Technical Product Owner, Product Managers, Engineering, and other stakeholders to confirm that developed solutions meet Acceptance Criteria and fulfill business requirements.
• Participates in Agile Engineering ceremonies including daily standups, refinement, release planning, demos, and retrospectives.
• Provides triage of incoming production support requests.

Qualifications:

• 3+ years of experience in Agile Development environments.
• Education or work experience including hands-on software development is strongly preferred.
• Demonstrated understanding of web application, database, and API design and architecture concepts.
• Execution focus – self-starter with a track record of achievement who will roll up his/her sleeves.
• Strong teaming skills, professional attitude, enthusiastic, collaborative, and approachable.
• Creative problem-solver; driven to find new ways to improve solutions, systems, and processes.
• Credible, confident, and articulate with excellent communication and presentation skills used to deliver ideas clearly and concisely to stakeholders across the organization.
• Ability to quickly learn and assimilate information from a variety of sources to develop a deep understanding of various business processes
• Experience utilizing JIRA and Confluence to manage SCRUM/Agile projects and documentation.
• Expertise with O365 including Excel and PowerPoint.

Nice to have:

• Experience working with on and offshore development teams.
• Experience utilizing Postman or Swagger to interact with API endpoints.
• Experience utilizing T-SQL to query databases.
• Working knowledge of tools like Lucid, Miro, and/or Figma to review business processes and designs.

What’s in it for You?

• Join an growing organization
• Competitive pay and benefits
• Opportunity to expand skillset

Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.

To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.

Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.

If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-in.com

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