Sr. Technical Writer

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IDR is seeking a dynamic and experienced Sr. Technical Writer to join one of our top clients in Lawrenceville, GA. This role offers an exciting opportunity to oversee the design and creation of technical documentation, user guides, and training materials in a hybrid work environment. If you’re a detail-oriented Technical Writer, we encourage you to apply today!
 
Position Overview/Responsibilities for the Senior Technical Writer:

• Develop and manage documentation project plans and timelines.
• Create, edit, and maintain various documents, including user guides, technical specifications, training materials, policies, and proposals for print and digital formats.
• Standardize documentation practices, ensuring consistency and accuracy across materials.
• Collaborate with developers, engineers, and project managers to gather information and enhance documentation quality.
• Research products and assess audience needs to tailor content for clarity and usability.
• Develop visual aids, such as diagrams and charts, to improve comprehension.
• Research and recommend new tools and methods to enhance documentation quality and efficiency.
• Work with department heads and end users to identify business procedures and documentation needs for hardware and software.
• Analyze IT project requirements to determine necessary documentation.
• Collaborate with development teams to gather and interpret technical information.
• Coordinate with designers and printers to ensure high-quality document formatting and layout.

Required Skills for the Senior Technical Writer:

• 2+ years of experience in technical writing (4+ years preferred).
• Degree in English, Communications, or Journalism.
• Strong writing, editing, and document formatting skills.
• Experience documenting IT software and systems.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Publisher).
• Excellent communication, research, and analytical abilities.
• Detail-oriented with strong organizational and problem-solving skills.
• Ability to translate complex technical information into user-friendly content.
• Self-motivated, deadline-driven, and capable of working independently or in a team.
• Experience in a collaborative, fast-paced environment with a customer-focused approach.

What’s in it for you?

• Opportunity to join an industry-leading organization
• Hybrid work schedule with 1-2 days in office per week
• Full Benefits; Medical, Vision, Dental, and more!
• Competitive compensation package

IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.

To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.

Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.

If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-in.com

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