Practice Manager

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IDR is seeking a dynamic and experienced Practice Manager to join one of our top clients in Plano, TX. This role offers an exciting opportunity to oversee large IT infrastructure projects and manage cross-functional teams in a hybrid work environment. If you are a decisive leader with a knack for efficient service delivery and customer satisfaction, we encourage you to apply today!
 

Position Overview/Responsibilities for the Practice Manager:

• Oversee large IT infrastructure projects, with a focus on datacenters and network hardware
• Manage up to 20 teams, ensuring efficiency, delivery, and customer satisfaction
• Work closely with leadership and cross-functional teams, including both internal/external stakeholders
• Provide strong conflict resolution and problem-solving skills
• Track and report on project progress to internal governance teams

Required Skills for the Practice Manager:

• 5+ years of large IT program management experience (10+ years of IT project management experience)
• Proven track record in managing large IT infrastructure projects, particularly involving datacenters or network hardware
• Strong experience in service delivery, professional services, assurance, governance, customer satisfaction, people management, and financial management
• Excellent communication skills, both spoken and written
• Prior PMO experience is highly desirable
• PMP certification is a plus

What’s in it for you?

• Opportunity to join an industry-leading organization
• Hybrid work schedule with 1-2 days in office per week
• Full Benefits; Medical, Vision, Dental, and more!
• Competitive compensation package
   

IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.

To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.

Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.

If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-in.com

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