Patient Services Representative II

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IDR is excited to announce an opportunity for a dynamic Patient Services Representative II to join our esteemed client's team in San Mateo. This role is perfect for individuals passionate about healthcare and patient services, particularly in the areas of insurance and billing. If you are bilingual, adept at using Epic, and are seeking an opportunity to grow within a large, team-oriented organization, we encourage you to apply today!

Position Overview/Responsibilities for the Patient Services Representative II:

– Serve as a primary point of contact for patients, handling inquiries and providing exceptional customer service
– Understand and adhere to policies and procedures related to medical patient services, insurance, and billing
– Utilize Epic for data processing and recordkeeping
– Perform basic business arithmetic as required

Required Skills for Patient Services Representative II:

– Proficiency in Epic
– Bilingual in Spanish and English
– Familiarity with medical terminology
– Experience with standard office practices and procedures, including filing and reception
– Basic understanding of business data processing principles
– Knowledge of basic recordkeeping principles and practices

What’s in it for you?

– Competitive compensation package
– Full Benefits; Medical, Vision, Dental, and more!
– Opportunity to get in with an industry leading organization
– Close-knit and team-oriented culture

Why IDR?

– 25+ Years of Proven Industry Experience in 4 major markets
– Employee Stock Ownership Program
– Medical, Dental, Vision, and Life Insurance
– ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.

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