IT Service Desk I
Job ID: 371022 Posted 2 days ago
Franklin, Tennessee
Contract
End User Support / Helpdesk
Job Details
To Apply for this Job Click Here
IDR is looking for an Onsite IT Service Desk Specialist for one of our top clients onsite in Franklin, TN! If you are looking for join an amazing growth-minded team, apply today! This is a 6-month contract with potential to extend or convert over at any point!
Responsibilities of the IT Service Desk Specialist:
- Review and deal with customer tickets
- Support remote workers, virtual desktops and telecom
- Use Active Directory to assign security groups, password resets, etc.
- Work on projects with the department moving, participating and coordinating
- Work alongside IT director and PM
- Work within a team setting but also comfort in working independently with ticketing system
- Troubleshoot computer issues
Qualifications of the IT Service Desk Specialist:
- Intermediate service desk experience
- A+ certification
- Windows Microsoft experience
- Active Directory
- Citrtix/VMware horizon
- Remote or VDI experience
- Excellent customer service skills
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
Why IDR?
- 20+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.
To Apply for this Job Click Here
I want more jobs like this in my inbox.
Share This Job
Similar Jobs
Plano, Texas
Contract
End User Support / Helpdesk
Saint Joseph, Michigan
Contract to Hire
End User Support / Helpdesk
Why Us?
IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.
About Us
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.