Lead ServiceNow Administrator
Job ID: 362118 Posted 1 week ago
Fort Worth, Texas
Direct Hire
Development and Architecture
Job Details
To Apply for this Job Click Here
Position Overview: As a ServiceNow Administrator, you will develop, maintain, and optimize the ServiceNow platform, collaborating with cross-functional teams to design and implement solutions that meet business needs. Key responsibilities include managing platform upgrades and integrations, developing applications, workflows, and APIs, and troubleshooting issues. You will also create and manage automation scripts, security policies, and reports, while providing technical support and training to end-users. Additionally, you'll maintain the CMDB, Asset Management, and incident/problem management processes, ensuring the platform operates smoothly and adheres to best practices.
Other:
- Responsible for delegating workload to the rest of the team
- Successfully plan, execute, monitor, control and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform.
- Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades.
- Create and maintain system design and operations documentation.
Top Skills:
- 7+ years of experience as a ServiceNow Administrator/tester
- Experience supporting the ITSM modules of ServiceNow
- Experience in managing a CMDB
- Ability to create and manage automation scripts and maintain a comprehensive testing protocol for ServiceNow instance upgrades
- Hands-on experience with scripting and/or Visual Basic
- Strong communication to be able to communicate with stakeholders and across business units.
Nice to Haves:
- 1-2+ years of experience in Team Lead or supervisor role
- Experience supporting the ITAM, HAM, and/or Integration HUB modules of ServiceNow
- Knowledge of ITIL processes or ITIL certification
What’s in it for you?
- Competitive compensation package
- Flex PTO and 80 hours of sick day. 1 Float Holiday.
- Full Benefits; Medical, Vision, Dental, and more!
- Close-knit and team-oriented culture
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Dedicated Engagement Manager who is committed to you and your success
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.
To Apply for this Job Click Here
I want more jobs like this in my inbox.
Share This Job
Similar Jobs
Denver, Colorado
Contract
Development and Architecture
71/hr
Fort Worth, Texas
Contract
Development and Architecture
Memphis, Tennessee
Contract
Development and Architecture
Why Us?
IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.
About Us
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.