Patient Service Representative

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IDR is seeking a Patient Service Representative to join one of our top healthcare clients. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Patient Service Representative:

• Strong time management skills with the ability to handle frequent in-person patient interactions while maintaining and documenting data effectively in patient registration systems.
• Proven ability to work efficiently across multiple computer systems, including patient registration/accounting systems, telephone consoles, document imaging, scanning, payment posting, proprietary payer websites, and data quality monitoring.
• General knowledge of patient access and financial counseling in both acute and non-acute settings.
• Working understanding of insurance and medical terminology.
• Familiarity with Emergency Medical Treatment and Active Labor Act (EMTALA) and Consent Laws.

Required Skills:

• Must have experience overseeing administrative processes with a strong focus on providing excellent customer service.
• Prior experience verifying documentation accurately and completely.
• Experience in a front office setting, including checking in and verifying patient information.
• Must be comfortable with and proficient in operating Electronic Medical Record (EMR) systems.
• Possesses comprehensive knowledge of the inpatient/outpatient registration/scheduling environment and hospital operations, procedures/functions and the relationships between them.

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row

Compensation Details: $21/hour w2

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.

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