Technology Service Technician – Deerfield, FL

Job ID: 343578    Posted 1 week ago

Deerfield Beach, Florida

Direct Hire

Systems Engineering

Job Details

Technology Service Technician

 

IDR is seeking a Technology Service Technician for one of our top clients in Deerfield Beach, FloridaIf you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

 

***This role will be a mixture of remote work and traveling to client sites Spanning from Jupiter, FL to Homestead, FL. 60% traveling, 40% working from home.

 

All travel is expensed/reimbursed.

 

Responsibilities of the Technology Service Technician:

  • Maintain and support customer offices and sites in assigned territory from Jupiter, FL to Homestead, FL.
  • Provide remote and onsite IT support to external clients including installation, maintenance, and repair of workstations, servers, racks, routers, firewalls, etc.
  • Respond to service calls from Network Operations Center (NOC).
  • Provide customer training for deployed solutions.

 

Required Skills for the Technology Service Technician:

  • MUST have prior experience working for a Managed Service Provider (MSP)
  • 2+ years of experience troubleshooting and resolving software and hardware issues for end users
  • Prior field technician work is highly desired.
  • Firm experience and knowledge with computer networks & server operating systems
  • Bilingual candidates, English/Spanish, are highly preferred!

 

What’s in it for you?

  • Competitive compensation package & Travel reimbursement
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization
  • Close-knit and team-oriented culture

 

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row

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Why Us?

IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.

About Us

IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.