Senior Manager, Patient Engagement

Job ID: 324812    Posted 1 month ago

Denver, Colorado


Project Management


Job Details

IDR is seeking a Senior Manager, Patient Engagement join one of our top clients in Denver, CO. This is a contract-based position with potential to extend or convert down the line. This position can be fully remote or local to Denver, CO. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Senior Manager, Patient Engagement

  • Leads ongoing evolution and execution of multi-year technology and process optimization roadmap for patient insurance support lanes
  • Leads critical projects aimed at optimizing insurance education reach and effectiveness by working across multiple service lanes; monitor metrics, track progress of initiatives, and prepare presentations for senior leadership
  • Identifies patient engagement & insight gathering opportunities; test, measure, and scale new education methods, processes, and campaigns
  • Leads the development and deployment of digital patient engagement campaigns in partnership with Campaign Strategist

Required Skills for the Senior Manager, Patient Engagement
  • Experience leading large-scale business transformation teams from concept through implementation with tangible impact on operating/financial performance
  • Prior experience in Customer Experience, Technology/product strategy, Project Management, and/or Consulting, or a similar role supporting enterprise-level initiatives within healthcare operations leadership
  • At least 3 years of project management, process optimization, and/or systems implementation experience strongly preferred
  • Bachelor’s Degree required
  • Advanced proficiency in MS Word, Excel, PowerPoint required

Preferred Skills for the Senior Manager, Patient Engagement
  • Omnichannel or contact center implementation/transformation experience

What’s in it for you?
· Competitive compensation package
· Full Benefits; Medical, Vision, Dental, and more!
· Opportunity to get in with an industry leading organization
· Close-knit and team-oriented culture
Why IDR?
· 25+ Years of Proven Industry Experience in 4 major markets
· Employee Stock Ownership Program
· Dedicated Engagement Manager who is committed to you and your success
· Medical, Dental, Vision, and Life Insurance
· ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row
Compensation Details: $55-57/hr

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Why Us?

IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.

About Us

IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.