Resource Manager

Job ID: 311537    Posted 1 week ago

Charlotte, North Carolina

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Job Details

Resource Manager


IDR is seeking a Resource Manager to join one of our top technical clients on the East Coast! If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview for the Resource Manager:

  • Liaise with several parties including external clients, internal resources, and upper-level management to ensure service is delivered at high speed with minimal issues, while assuring satisfaction of all involved parties.
  • Manage contract labor resources with a variety of issues including but not limited to: timesheet management, wellness check-ins, and general service-related issues.
  • Manage clients directly including but not limited to: invoice management, customer feedback & satisfaction, and general service-related issues.

Required Skills for the Resource Manager:

  • Experience managing several internal contract resources and external clients simultaneously.
  • Experience managing invoices from clients and timesheets from contract resources.
  • Superb communication, documentation, and organization skills with experience identifying and addressing issues quickly while ensuring all parties' needs are accounted for.

What’s in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization
  • Close-knit and team-oriented culture

Why IDR?

  • 20+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

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Why Us?

IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.

About Us

IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.