People Shared Services Specialist
Job ID: 503087 Posted 22 hours ago
Los Angeles, California
Contract
Human Resources
$37 - $51 / hour
Job Details
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IDR is seeking a People Shared Services Specialist to join one of our top clients for an opportunity in Los Angeles, California. In this role, you’ll provide advanced administrative and operational support across core HR/shared services functions, helping ensure a smooth employee experience from onboarding through offboarding. You’ll serve as a go-to resource for resolving complex employee inquiries, maintaining high data accuracy in HR systems, and improving processes through clear documentation and training.
Position Overview for the People Shared Services Specialist:
- Provide advanced HR/shared services support across onboarding, employee data management, payroll/benefits coordination, and offboarding
- Serve as a subject matter expert for assigned HR processes and system transactions, resolving complex employee inquiries
- Create, maintain, and continuously improve SOPs and workflows for specialized areas
- Train and support coordinators to ensure consistent, high-quality service delivery
- Maintain accurate employee records and promote operational excellence through strong attention to detail
Requirements for the People Shared Services Specialist:
- Prior experience supporting HR Shared Services and employee lifecycle processes (onboarding through offboarding)
- Strong working knowledge of HRIS/ATS/service management tools (Workday, Greenhouse, and ServiceNow preferred)
- Ability to create, maintain, and improve SOPs/process documentation with a continuous-improvement mindset
- Excellent customer service, communication, problem-solving, and multitasking skills in a fast-paced environment
- Professional HR certification (SHRM-CP or PHR)
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
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Why Us?
IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.
About Us
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.