IT Vendor Program Manager
Job ID: 503081 Posted 1 day ago
Norcross, Georgia
Contract
Product Managers/ Product Owners
$50-60/hr
Job Details
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IDR is seeking an IT Vendor Program Manager to join one of our top clients. This role is pivotal in supporting the Enterprise Technology & Infrastructure team, which manages collaboration, AV, IT, and workplace technology services through external partners.
Position Overview/Responsibilities for the IT Vendor Program Manager:
- Serve as the primary liaison between external technology partners and internal teams, ensuring seamless communication and service delivery.
- Oversee the operational aspects of vendor relationships, ensuring contracts are up-to-date and service levels are consistently met.
- Lead governance activities for key vendors, including conducting Quarterly Business Reviews and managing performance scorecards.
- Collaborate with cross-functional teams such as Sourcing, Procurement, and Legal to manage contract renewals and vendor evaluations.
- Utilize tools like Smartsheet, Jira, and Google Workspace to maintain a centralized repository of vendor commitments and performance metrics.
Required Skills for IT Vendor Program Manager:
- 4-6+ years of experience in IT vendor management or a related field, with a focus on supplier governance and contract management.
- Proficiency in managing vendor governance programs, including KPIs and SLAs.
- Strong understanding of MSAs, SOWs, and vendor contracts, with the ability to enforce contractual terms.
- Experience in collaborating with cross-functional teams and managing vendor escalations.
- Excellent communication skills, both written and verbal, with the ability to present vendor performance updates to senior leadership.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Medical, Dental, Vision, and Life Insurance
- Clearly Rated's Best of Staffing® Client and Talent Award winner 12 years in a row
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Why Us?
IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.
About Us
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.