AV Support Engineer
Job ID: 502426 Posted 1 day ago
Memphis, TN
Contract
Systems Engineering
Job Details
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IDR is seeking a AV Support Engineer to join one of our top clients for an opportunity in Memphis, TN. This role involves providing operational support for a wide range of audio-visual systems used across various conference rooms, meeting spaces, and events. The company specializes in enterprise AV solutions, ensuring reliable technology and seamless user experiences.
Position Overview for the AV Support Engineer:
- Provide Tier 2/3 support for AV incidents, service requests, and system issues.
- Monitor, maintain, and troubleshoot AV equipment, control systems, conferencing technologies, and integrated solutions.
- Install, configure, and support AV hardware, software, and peripheral devices.
- Support conference rooms, meeting spaces, executive events, and special technology requests.
- Perform software, firmware, and system updates in accordance with established maintenance schedules.
Requirements for the AV Support Engineer:
- 3+ years’ experience supporting enterprise AV systems and troubleshooting.
- Experience supporting, maintaining, and troubleshooting enterprise AV technologies, conferencing systems, control platforms, and integrated room solutions.
- AV lifecycle and asset management experience including maintaining asset inventories and tracking equipment lifecycle.
- Working knowledge of AV hardware, software, Windows/Mac environments, networking fundamentals, and third-party AV vendor integrations.
- Ability to collaborate with internal IT teams, vendors, and third-party integrators to support implementations and resolve issues.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
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Why Us?
IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.
About Us
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.