Program Manager
Job ID: 501807 Posted 18 hours ago
Knoxville, Tennessee
Direct Hire
Project Management
Job Details
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IDR is seeking a Program Manager to join one of our top clients for a remote opportunity. This role involves leading large-scale IT infrastructure, networking, or datacenter projects, with a focus on managing cross-functional teams and ensuring successful project delivery. The position offers a dynamic environment within the IT and professional services industry, emphasizing leadership, client management, and operational excellence.
Position Overview for the Program Manager:
- Serve as the primary point of contact and escalation path for enterprise customers
- Manage delivery teams consisting of Project Managers, Engineers, and Coordinators
- Oversee project planning, staging, implementation, and project closure activities
- Coordinate resources across engineering, sales, and customer stakeholders
- Lead customer status meetings and executive communications
Requirements for the Program Manager:
- 5-10 years of experience managing teams in large-scale IT projects or similar industries
- Large Professional Services firm experience
- Proven experience in program management of IT infrastructure, networking, or datacenter projects
- Strong leadership skills in managing cross-functional teams including engineers and project managers
- Excellent stakeholder communication and escalation management abilities
- Demonstrated success in resource planning, forecasting, and operational process adherence
IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws. To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here. Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications. If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com
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Why Us?
IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.
About Us
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.