Business Analyst
Job ID: 501426 Posted 1 week ago
Ridgeland, Mississippi
Contract
Business Analysis
Job Details
To Apply for this Job Click Here
IDR is seeking a Business Analyst to join one of our top clients for Ridgeland, MS. This role involves supporting key operational and technological initiatives by collaborating with leadership, field teams, and IT to optimize processes and improve customer experience. The company operates within a dynamic industry, focusing on enhancing operational efficiency and service delivery.
Position Overview for the Business Analyst:
- Lead requirements gathering, process mapping, and data-driven analysis to support multiple key initiatives
- Partner with leadership, field teams, and IT to identify inefficiencies and define solutions
- Deliver scalable solutions that reduce costs, increase operational efficiency, and improve customer experience
- Support projects such as ServiceNow FSM implementation, MDU optimization, and field productivity improvements
- Facilitate cross-functional collaboration to ensure successful project outcomes
Requirements for the Business Analyst:
- Bachelor’s degree in Business, Information Systems, or related field (or equivalent experience)
- 5+ years of experience as a Business Analyst or similar role
- Strong analytical and problem-solving skills
- Experience with process mapping tools (Visio, Lucidchart, etc.)
- Data analysis skills, with Excel and SQL experience preferred
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
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Why Us?
IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.
About Us
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.