Channel Operations Specialist
Job ID: 486642 Posted 2 days ago
Houston, Texas
Contract
Administrative / Clerical
Job Details
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IDR is seeking a Channel Operations Specialist to join one of our top clients for an opportunity in Houston, TX. This role offers a chance to contribute to a dynamic energy industry organization, with a focus on broker onboarding, commission processing, and data analysis to support sales growth and operational excellence.
Position Overview for the Channel Operations Specialist:
- Responsible for ensuring the timely, complete, and accurate processing of broker onboarding agreements and commission payments across multiple brands.
- Support the implementation of reporting, systems, and process improvements to enable continued growth in broker-driven sales.
- Collaborate with Sales to vet, contract, and onboard new brokers, providing ongoing support throughout the broker relationship lifecycle.
- Perform ad hoc analysis of large data sets, generate reports for key stakeholders, and offer strategic recommendations.
- Assist in the development and updates of SOPs, onboarding guides, and lifecycle playbooks to improve overall broker experience.
Requirements for the Channel Operations Specialist:
- 2+ years of experience in high-volume transaction processing, billing, back-office operations, or operations analysis and reporting.
- Proficiency in advanced Excel and Microsoft Office applications, with experience using reporting tools such as PowerBI.
- Strong problem-solving skills, with the ability to communicate findings clearly and make actionable recommendations.
- Effective at working independently and managing multiple activities to meet deadlines.
- Bachelor’s degree preferred, with a concentration in Economics, Finance, or Business advantageous.
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row
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Why Us?
IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.
About Us
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.