Collections Specialist
Job ID: 476927 Posted 1 day ago
Memphis, Tennessee
Contract
Accounting / Finance
Job Details
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IDR is actively seeking a talented Collections Specialist I to join one of our top clients for an urgent need! This remote position supports a team-oriented environment, and fosters career growth opportunities. If this sounds like a fit for you, PLEASE APPLY TODAY!!
Essential Qualifications for the Collections Specialist:
- Proficiency in both verbal and written communication, along with strong customer service and negotiation abilities.
- Capacity to work independently and effectively manage time.
- Accurately documenting and recording customer or client information.
- Understanding of federal, state, and company policies, procedures, and regulations related to collections.
- Experience with computer applications, including Microsoft Word and other relevant collections software, is a plus.
Daily Responsibilities for the Collections Specialist:
- Process payments and record the amounts received to customer accounts.
- Identify and track overdue accounts.
- Communicate with customers via phone or in person to understand the reasons for overdue payments and to review the terms of sales, services, or credit agreements.
- Encourage customers to pay outstanding balances on credit accounts, address damage claims or non-payable checks, or return merchandise.
- Set up debt repayment plans or establish repayment schedules according to customers' financial circumstances.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more
- Long term opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
Why IDR?
- 20+ Years of Proven Industry Experience in 4 major market
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row
IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.
To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.
Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.
If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com
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Why Us?
IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.
About Us
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.