Operations Support Specialist
Job ID: 458867 Posted 23 hours ago
hartford, Connecticut
Contract to Hire
Administrative / Clerical
Job Details
To Apply for this Job Click Here
IDR is seeking an Operations Support Specialist to join one of our top clients in Hartford, CT. This role is pivotal in providing exceptional customer service and conducting medical assessments over the phone for potential clients interested in long-term care benefits. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Operations Support Specialist:
Conduct telephonic interviews and provide outstanding customer service. Verify personal information and administer cognitive screening tests. Accurately document personal health information while ensuring compliance with regulations. Respond to inquiries regarding long-term care benefits and communicate underwriting decisions. Collaborate with our client's team to support operational measures and service standards.
Required Skills for Operations Support Specialist:
Associate's degree or equivalent experience in the healthcare industry. 1-3 years of experience in a medical office, pharmacy, or similar setting. Proficiency in medical terminology, particularly related to prescription drugs. Strong communication skills with the ability to adapt tone and inflection to client needs. Excellent data entry skills with a keen attention to detail and accuracy.
What's in it for you?
Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.
To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.
Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.
If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com
To Apply for this Job Click Here
I want more jobs like this in my inbox.
Share This Job
Similar Jobs
Fountain Valley, California
Contract
Administrative / Clerical
$61-65/hr W2
Greensboro, North Carolina
Contract to Hire
Administrative / Clerical
30-33
Roseville, California
Contract
Administrative / Clerical
24-26
Why Us?
IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.
About Us
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.