Business Analyst II

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IDR is seeking a Business Analyst to join one of our top Telecom clients in Denver, CO. This opportunity is ideal for a motivated, detail-oriented individual with a passion for analyzing and configuring product and service catalogs in a collaborative and innovative environment. If you're looking to join a large organization with a team-oriented culture and take your career to the next level, apply today!

Position Overview/Responsibilities for the Business Analyst:

• Create complex, multi-tier product, service, and resource catalog entities in line with established standards and best practices.

• Develop and present design documents outlining catalog configuration standards, including UI/UX elements and configuration logic.

• Collaborate closely with business and IT product teams to implement new products/processes and optimize existing ones.

• Evaluate incoming requests with the product owner to determine whether they require configuration or development.

• Provide end-user support and assist in the development and implementation of enhancements and future projects, including training and mentoring.

• Analyze, test, and document catalog model integration to ensure consistency and quality.

• Assess and upgrade catalog software in coordination with vendor version updates.

• Deliver business-requested reports and insights related to catalog data.

• Troubleshoot and debug data configuration issues.

Required Skills for the Business Analyst:

• Strong analytical and problem-solving abilities.

• 3+ years of hands-on experience in product and service catalog configuration.

• Excellent interpersonal and communication skills.

• Working knowledge of protocols such as JSON, XML, XSLT, and REST.

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

Preferred Skills:

• Prior experience in the telecommunications industry.

• Familiarity with the Hansen Catalog. Telecom experience

What’s in it for you?

• Competitive compensation package

• Full Benefits: Medical, Vision, Dental, and more!

• Opportunity to work with a recognized industry leader

• Supportive and team-oriented work environment

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

Compensation Details: $60-65/hr based on experience

IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.

To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.

Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.

If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-in.com

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